Quote:
Originally Posted by AndyC
Other than betting on the product what exactly makes the customer of any racetrack a stakeholder? They have literally nothing at risk other than the opportunity to bet on racing. Everybody else mentioned by Frank has significant financial ramifications from what transpires.
The key to every successful business is providing the customers a product that they want at a price they are willing to pay while taking care of the stakeholders. This is Econ 101.
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Customers aren't exactly stakeholders, but every stakeholder's top concern should be keeping the customer happy. So one way or the other, we're very important (or should be).
